Veterinary Diagnostic Account Manager - Wales/Shropshire

Description

The Diagnostic Account Manager will be accountable for the installation, adoption and utilisation of Zoetis’ range of VetScan Point of Care analysers. A high level of travel will be required for this field force role.

Success in this role is measured by the ability of the applicant to:

• Provide in clinic support to veterinary practices, with an emphasis on the implementation, adoption and utilisation of the Zoetis Point of Care Diagnostic offering
• Providing a gold standard onboarding process for New Zoetis Diagnostics customers
• Build valued relationships within an assigned territory of veterinary clinics to achieve the goals and objectives of both Zoetis and our customers through the application of the solution selling model
• Assist clinics with all aspects of both pre and post install training, operation, applications, and education
• Provide both remote & on-site problem solving & issue resolution for our customers working with our home based technical support teams
• Build strong and collaborative relationships with colleagues to ensure we deliver value by maximizing the complete Zoetis portfolio

The ideal candidate will need to demonstrate:

• Customer focussed service skills, be able to follow processes, make appropriate decisions, prioritise and ensure a high level of follow-through
• A strong understanding of general medical/veterinary clinic operations including but not limited to diagnostic applications, training requirements, and workflow processes
• Strong presentation skills with the ability to convey technical information to others
• Exceptional IT, written and spoken communication skills
• Change agility
• Commercial acumen
• Knowledge of diagnostic products, instrumentation, and clinic processes
• Basic knowledge of animal disease states
• A willingness and commitment to ongoing professional development

Role requirements:

• Ideally least three years of experience working in a veterinary/medical clinical setting
• Sales and account management experience preferable
• Candidate must possess a practical & analytical mindset and demonstrable critical thinking skills
• Have an ability to work autonomously, have outstanding planning skills and a high degree of attention to detail
• Be comfortable working with IT systems. An understanding of practice management tools would be advantageous
• Be a team player and contribute to a high-performing team

About Zoetis

Zoetis (z?-EH-tis) is the world’s leading animal health company, dedicated to supporting its customers and their businesses. Building on more than 75 years of experience in animal health, Zoetis discovers, develops, manufactures, and markets veterinary vaccines and medicines, complemented by diagnostic products and genetic tests, all of which are supported by a range of services. Zoetis serves veterinarians, livestock producers and people who raise and care for farm and companion animals with sales of its products in more than 100 countries. Zoetis generates annual revenues of over $5 billion and has approximately 9,000 employees. For more information, visit www.zoetis.com.

Only applicants with existing unlimited works rights for UK will be considered.

No agencies.

About Zoetis

At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues’ careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.

Diversity, Equity & Inclusion

Connected to our purpose and Core Beliefs, at Zoetis, we lead with inclusion. Our Diversity, Equity & Inclusion (DE&I) focus helps create an environment where each colleague can thrive. Our commitment to DE&I begins with our leadership team of diverse backgrounds, experiences and ethnicities, and it is demonstrated in our support of our colleagues and the animal health industry. We have nine colleague resources groups whose members spread awareness, foster inclusivity and make a positive impact on our business and communities.

Our commitment to advancing Diversity, Equity and Inclusion has earned us recognitions as a 2024 Catalyst Award recipient and a Top 50 Company for Workplace Fairness by Fair360 (formerly DiversityInc). Zoetis has also been named a Best Place to Work for LGBTQ+ Equality, a Best Company for Working Parents, a Top Company for Executive Women, among many others. Learn more here.

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