Key Account Manager – Companion Animal
Location: Philippines
Salary: PHP0.00 - PHP0.00 per annum
Job Type: Permanent
Date Posted: Fri Jan 3 05:12:58 2025
Description
| Role Profile Description: • Manage total Zoetis portfolio in assigned key accounts. • Grow existing or develop new business to meet or exceed sales targets. • Develop and grow relationships with key customers/accounts through technical, commercial knowledge, relationships and selling skills. • Meet the company standards in achieving key customer account plans and maintaining customer satisfaction. • Spot emerging trends (customer, competitor information, and value proposition insights) and communicate to the sales and marketing management. • Meet all administrative and compliance expectations of Zoetis. CORE COMPETENCIES Solutions Selling • Apply a solution selling sales approach and articulate the Zoetis solution benefits and values in communicating and influencing customers to increase sales and market share for Zoetis products, services and solutions • Demonstrates accountability for business expectations by meeting or exceeding sales targets and standards, executing and effective selling behaviors and techniques. • Reflects honestly on business outcomes to improve their own performance. Understands Our Business and customers • Has impactful level of customer relationship and understanding of the business to execute the job well at a high level of accomplishment. • Can mentor, coach and teach others. Can add value to customers. Strategic Account Planning and Management • Manages account with a long term strategy that satisfies both customer and Zoetis needs. • Not afraid to recommend different treatment strategies that suits customers business and fits well with Zoetis portfolio • Understands the customer needs and aspirations and what they value on a deep level and are building a strategic partnership with them based on value not price only • Has knowledge of the customers' customers and adds value on how they can evolve their business to achieve their goals. Negotiation • Able to establish effectively his/her position with clear objective communication. • Effective and productive in long term agreements and repeat negotiations. • Can negotiate with different stakeholders internally and externally. Business Acumen • Uses animal health industry, portfolio, strategy, financial, market, and knowledge of competitors to maximize resource utilization and ROI for both the account and Zoetis. • Can challenge customer opinions and help lead them in needed direction based on industry data, facts, and emerging trends. Acts Decisively with Good Judgment • Makes decisions in a timely manner. Makes decisions on a mix of analysis, wisdom, and experience and inputs from others when needed. Builds Trust with Customers • Anticipates market changes and new trends that could impact future business opportunities. Builds and promotes strategic partnerships for Zoetis with customersand sustains the relationship long-term. • Mentors others on professionalism and dealing with customers in difficult situations. Performance Measures: • Analysis and interpretation of market/ customer(s) and financial or business risks are identified using facts and insights and are used to inform debate and decision making • Information is reviewed and updated to agreed standards • Accountable for achievement of budget and delivery against plans Education & Experience: 1. Bachelor's degree in a relevant field (Veterinary Medicine degree is a plus but not required). 2. Proficient in standard business software and communication tools. 3. Strong proficiency in spoken and written English. 4. Demonstrated knowledge of the Animal Health industry is essential. 5. Minimum of 5 years of sales experience in a relevant industry. |
About Zoetis
At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues’ careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.
Diversity, Equity & Inclusion
Connected to our purpose and Core Beliefs, at Zoetis, we lead with inclusion. Our Diversity, Equity & Inclusion (DE&I) focus helps create an environment where each colleague can thrive. Our commitment to DE&I begins with our leadership team of diverse backgrounds, experiences and ethnicities, and it is demonstrated in our support of our colleagues and the animal health industry. We have nine colleague resources groups whose members spread awareness, foster inclusivity and make a positive impact on our business and communities.
Our commitment to advancing Diversity, Equity and Inclusion has earned us recognitions as a 2024 Catalyst Award recipient and a Top 50 Company for Workplace Fairness by Fair360 (formerly DiversityInc). Zoetis has also been named a Best Place to Work for LGBTQ+ Equality, a Best Company for Working Parents, a Top Company for Executive Women, among many others. Learn more here.