Practice Development Account Manager - Scotland

Practice Development Account Manager – Companion Animal Team

Location: Field-based across Scotland, Edinburgh, Glasgow, Newcastle & Northern England
Business Unit:Companion Animal Team
Reporting to: Area Business Manager

About Zoetis

Zoetis is the world’s leading animal health company, driven by a singular purpose – to nurture our world and humankind by advancing care for animals. Building on over 60 years of experience, we discover, develop, manufacture, and commercialise a diverse portfolio of animal health medicines, vaccines, and diagnostics. Our vision is to be the most valued animal health company by our customers around the globe.

About the Role

We are seeking a Practice Development Account Manager to join our Companion Animal (CA) team, covering Scotland, Edinburgh, Glasgow, Newcastle, and Northern England.

In this field-based role, you’ll manage relationships and drive sales for our innovative Virtual Recall portfolio, including iRecall® and OurVet.Shop®, while supporting the field force in delivering value and indirect sales through VetPost®, our prescription home delivery service.

This is an exciting opportunity for a motivated, customer-focused individual with a passion for animal health, relationship management, and commercial success.

Key Responsibilities

Planning & Sales

• Achieve and exceed sales targets for your assigned portfolio.

• Identify and capitalise on new sales opportunities within existing accounts through effective up-selling and cross-selling.

• Manage and prioritise a specific customer target list for each service.

• Align territory plans with marketing campaigns and business objectives.

• Build effective relationships with internal teams and external partners to deliver 3rd-party-supported campaigns.

• Manage account budgets and deliver to agreed deadlines.

Customer Relationships

• Develop long-term, mutually beneficial partnerships with veterinary practices and key accounts.

• Implement bespoke customer solutions and share best practice across the team.

• Provide practice training and support to enhance engagement and performance.

• Deliver clear, consistent communication aligned with Zoetis’ “Solution Selling” model.

Expectations

• Lead strategic campaign implementation, enrol practices, and drive subscription rates.

• Deliver training sessions and optimise practice engagement.

• Measure and report on ROI for key projects and activities.

Compliance

• Maintain high standards of ethical business conduct and compliance with Zoetis policies, including Pharmacovigilance and Global Vet Policy.

• Ensure accurate documentation of customer interactions and activity in CRM systems.

About You

Key Skills & Attributes

• Proven aptitude and enthusiasm for sales.

• Strong communication, influencing, and relationship-building skills.

• Strategic thinker with strong territory planning ability.

• Resilient, self-motivated, and results-driven (“terrier” style persistence).

• Excellent organisational and project management skills.

• Confident delivering presentations and training sessions.

Experience & Qualifications

• Proven sales track record, ideally within the veterinary or animal health industry.

• Degree in business, marketing, veterinary, or related field (advantageous).

• Proficient in IT and CRM tools.

• Full UK driving licence and valid passport required.

Behavioural Values

At Zoetis, our colleagues make the difference. We look for individuals who:

• Are positive, collaborative, and supportive.

• Do the right thing – acting with integrity and openness.

• Are customer-obsessed, walking in our clients’ shoes.

• Run it like they own it – showing accountability, empathy, and enthusiasm.

• Embrace being One Zoetis, living our values of honesty, fairness, and teamwork.

Travel Requirements

This is a home-based role requiring extensive travel to customer sites, clinics, and industry events across Scotland, Edinburgh, Glasgow, Newcastle, and Northern England.

Join Us

If you’re driven by customer success, passionate about animal health, and thrive in a fast-paced, relationship-focused role — we’d love to hear from you.

Apply now and help us shape the future of animal health at Zoeti