Key Account Manager (KAM): Poultry

Description

POSITION SUMMARY
The Poultry Key Account Manager is responsible for the achievement of sales objectives for
designated Key Accounts (KAs) and the poultry portfolio in their region.

“Preference will be given to suitably qualified candidates from designated groups in line with our Employment Equity Plan.”

POSITION RESPONSIBILITIES

Key Account Management
• Achieve sales targets and profitability objectives.
• Understand the KA business, the customer needs and expectations.
• Define, create and implement customized plans based on the needs and expectations of
KAs.
• Plan, coordinate and execute KA plans in close cooperation with Marketing, Technical
and Commercial Managers.
• Work closely with cross functional teams to analyze customer needs, find and seize new
business opportunities and create better and untapped value-added services for KAs.
• Maintain and develop effective long-term relationships with KAs and industry
stakeholders.
Technical Skills
• Work closely with the Technical Manager to develop a sound technical knowledge on all
products and devices used in poultry.
• Attend Conferences, study groups and actively self-study to increase industry knowledge.
• Understanding of poultry physiology, immunology and production required.
Poultry portfolio management
• Develop and implement plans to reach the sales targets.
• Report on Sales, provide latest estimates, identify trends and provide input on product
forecasts.
• Identify market trends and gaps, collect data and report back to team.

Territory administration:
• Ensure that the client databases are kept up to date
• Adhere to CRM requirements.
• Fulfill Infield and customer related KPIs.
• Monitor account status of KAs and orders to ensure superior service delivery.
• Ensure all pharmacovigilance and product complaints are reported as per the company
requirements

EDUCATION, EXPERIENCE AND REQUIREMENTS
• Education: Minimum Bachelor's Degree in Animal Science or equivalent degree (a
Bachelor of Veterinary Science would be advantageous)
• Experience in the poultry industry.
• Minimum 3-5 years of key account management and sales experience.
• Proven track record of meeting and exceeding sales target.
• Experience in animal health pharmaceutical industry advantageous
• A valid driver's license
• A willingness to travel both locally and internationally.

BEHAVIOURAL SKILLS AND ATTRIBUTES
• Results oriented: eager to achieve objectives and obtain the targeted results.
• Self-motivated.
• Customer centric.
• Have a passion for continuous learning and a desire to become an industry expert.
• Show a high level of Integrity in all customer related and business activities.
• Business Acumen: Demonstrate a thorough understanding of the Poultry business and
KAM specifics in the local market, industry and trends. Ability to think and act strategically
and to anticipate customer needs.
• Decisive and can work independently as well as with a team.
• Strong analytical thinking, problem solving skills, attention to detail.
• Good planning and prioritization skills.
• Strong oral and written communication skills.
• Cooperation & interpersonal skills: is comfortable coordinating and managing activities
across internal and external teams. Works well in a matrix organization.
• Build and maintain long-term professional relationships

About Zoetis

At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues’ careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.

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