Key Account Manager (KAM): Companion

Description

Job Purpose:

The Key Account Manager (Companion Animal) is responsible for developing and executing strategic account plans that drive growth, strengthen partnerships, and deliver value to Zoetis’ key customers across South Africa. This role plays a critical part in achieving commercial objectives by identifying opportunities, negotiating solutions, and ensuring the successful implementation of business initiatives that support the Zoetis Companion Animal portfolio.

Reporting Structure:

Business Unit Lead: Companion Animals and Equine

Location: Johannesburg

The role will require:

• Understanding of the companion animal industry, trends and landscape

• A proven delivery of sales results and customer satisfaction

• Experience with developing and adapting strategic account plans based on in-depth understanding of customers’ needs

• The ability to maintain a high level of expertise with the evolving portfolio of products, services, pricing and competition

• Work in close collaboration with key stakeholders and resources to deliver on strategic plans to the customer

• The ability to work in a matrix organization and coordinate resources/requirements effectively

• Analytical thinking, to be able to make robust decisions using sound interpretation of data, information and processes

• Bring a vitality and enthusiasm that aligns with the Zoetis Companion Animal Purpose: ‘To pioneer in animal health so that pets can live their best lives’

The Key Account Manager Core Competencies include:

1. Solution Selling

2. Understands Our Business & Customers

3. Strategic Account Planning & Management (including financial spend, ROI and projections)

4. Negotiation

5. Technical & Commercial Knowledge

6. Business Acumen

7. Acts Decisively with Good Judgement

8. Builds Trust with Customers

9. Collaborates with Others/Teamwork

10. Accountable for Results

11. Change & Learning Agility

12. Presentation Skills

13. Project Management

14. Digital Dexterity & Fluency

15. Data Fluency

The successful applicant will be able to demonstrate a natural curiosity to develop customer centric innovative solutions, a sense of purpose with our Zoetis Core Values in mind, agility for change/adaptability and a hunger for learning at pace.

Training & Qualifications

• Formal qualifications in Key Account Management, Business, or Finance will be viewed favourably, reflecting the commercial scope and analytical nature of this role.

Experience;

• 3 – 5 years experience in Key Account Management, preferably within the animal health, pharmaceutical, or FMCG industry Travel Requirement

• Must have a valid drivers license and willingness to travel within South Africa

About Zoetis

At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues’ careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.

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