Technical Services Manager, Aquaculture
Location: Đồng bằng Sông Cửu Long
Salary: $0.00 - $0.00 per annum
Job Type: Permanent
Date Posted: Mon Mar 23 06:55:56 2026
Description
POSITION SUMMARY
The Technical Service Manager plays a critical role in delivering high‑quality post‑sales technical support and driving continuous improvement in farm productivity and animal health outcomes. This position leads the execution of vaccine trials, ensures accurate data collection and analysis, and provides expert technical guidance to farmers and field technicians. Through hands‑on support, training initiatives, and data‑driven insights, the Technical Service Manager strengthens disease management practices, enhances customer satisfaction, and builds long‑term value for both clients and the organization.
POSITION RESPONSIBILITIES
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Post-Sales Services · Collect, validate, and analyze data from grow‑out ponds to assess vaccine performance and customer outcomes. · Evaluate the impact of vaccination protocols using technical training insights, sampling analysis, and qPCR results. · Provide expert consultancy, troubleshooting, and on‑site technical support to resolve customer challenges and optimize farm performance. |
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Vaccine Trial Management · Design, plan, and implement scientifically sound vaccine trials to measure product effectiveness under field conditions. · Analyze trial outcomes to identify opportunities for improving productivity, survival rates, and disease management practices. · Prepare clear documentation of trial findings and communicate insights to internal teams, distributors, and customers. |
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Technical Support & Farmer Engagement · Organize and deliver seminars, workshops, and technical training sessions for farmers, technicians, and field teams. · Provide ongoing guidance on best practices in disease prevention, biosecurity, and farm management. · Serve as a trusted technical resource for customers and internal stakeholders, ensuring consistent and accurate technical messaging. |
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People & Technical Lab Management · Develop and implement a strategic plan for on‑farm technical laboratory operations. · Lead, mentor, and manage a small technical team (including one lab technician and one farm technician) to ensure high‑quality data collection, diagnostics, and service delivery. · Foster a culture of continuous improvement, accountability, and technical excellence within the team. |
PHYSICAL POSITION REQUIREMENTS
- Occasional weekend work may be required.
- Approximately 50% travel across Mekong Delta provinces.
About Zoetis
At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues’ careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.
Notice: Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn, including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from @zoetis.com, please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications.