Zoetis Veterinary Consultant (ZVC) – North London

Description

Companion Animal (CA) – Zoetis Veterinary Consultant (ZVC) – North London/Essex/Herts/Bedford/Bucks

Contractor Role – Must reside within the designated region

About Zoetis

Zoetis is a leading global animal health company dedicated to discovering, developing, manufacturing, and commercialising a diverse portfolio of animal health medicines, vaccines, and diagnostics to meet the needs of veterinarians, livestock farmers, and companion animal owners.

Our vision is for our products, services, and people to be the most valued by animal health customers around the world. Based on over 60 years of experience in delivering quality medicines and vaccines, complemented by diagnostics products and genetic tests, Zoetis supports its offerings with a range of professional services.

Zoetis is a $4.2B animal health business, with products sold in 120 countries, employing approximately 9,500 colleagues globally across diverse skills, capabilities, and functions. Our mission is built on a singular focus on animal health to bring customers quality products, services, and a commitment to their businesses.

Job Purpose

The purpose of this field-based position is to provide scientific and technical support to our customers on the health, diagnostics, and disease control of their animals. The person in this role will work closely with Account Managers (AMs), fellow veterinary colleagues, and the Area Business Manager, using their veterinary expertise to support sales growth and market share gains.

Having this role ensures that Zoetis’ scientific resources and technical activities create and deliver unparalleled value to our customers, providing a major differentiator, competitive advantage, and contributing to the growth of the business.

Core Responsibilities

Planning:

• Align activities to the AMs’ account plans, relevant marketing programmes, and management direction.
• Plan and implement Key Opinion Leaders (KOL) management activities, including KOL identification, profiling in CRM systems, and annual plans for active KOLs in relation to key and future portfolio brands.
• Manage time effectively to allow for Business Unit support (~20% of time) and Customer support (~80% of time).

Relationships:

• Collaborate with AMs to deliver bespoke customer solutions utilising all available resources, including value-add services and Product Managers.
• Develop mutually beneficial long-term partnerships with customers based on veterinary expertise, respect, and reputation.
• Offer support, training, and coaching to AMs and colleagues within the business unit to share expertise and add value to customers.

Customer Activities:

• Grow customer product usage using technical and business knowledge; deliver programmes that improve animal health and productivity.
• Use practice data to identify opportunities and tailor programmes to customer needs.
• Provide the agreed standard of technical support to customers and respond to queries or complaints quickly and effectively.
• Undertake diagnostic support as required.
• Support specific customers in collaboration with AMs, ensuring a constant flow of information and proposing phase 3b/4 studies when necessary.
• Participate in brand cross-functional teams.
• Support the National Veterinary Manager(s) and the Northern European cluster team as required.

Veterinary Knowledge and Expertise:

• Use veterinary expertise to inform customers of product technicalities, diagnostic applications, uses, and effects.
• Share knowledge with AMs and the wider business.
• Identify opportunities to leverage expertise for commercial gain.
• Maintain high-level expertise with the evolving portfolio of products, services, pricing, and competition.

Compliance:

• Maintain high standards of business conduct and compliance, adhering to Pharmacovigilance Policy, Global Vet Policy, Zoetis values, travel & expenses policy, and local codes of practice.
• Deliver technical training and coaching to AMs in a consistent and compliant manner.
• Work with AMs to keep accurate records of customer activity.

Key Skills

• Clear and effective verbal and written communication skills
• Strong technical knowledge of products and diseases
• Ability to simplify and communicate highly technical issues clearly
• Customer-focused with a strong service orientation
• Builds successful and effective relationships
• Commercial awareness and ability to identify opportunities
• Effective stakeholder management

Training & Qualifications

• Degree in Veterinary Medicine (MRCVS) required
• Certificate of specialisation in a relevant disease management area desirable but not essential
• Current passport and valid driving licence
• IT literate; able to use standard business software and communication tools

Experience

• Recent UK veterinary practice experience is required
• Experience in a technical role in the animal health industry is desirable but not essential

Travel Requirement

• Medium frequency of travel within the designated region
• Occasional foreign travel

About Zoetis

At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues’ careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.

Notice: Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn, including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from @zoetis.com, please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications.

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