Supply Chain and Logistics Quality Organization Coordinator

Description

The Supply Chain and Logistics QO will have overall responsibility to assure quality objectives are met by external Logistics Services Providers (LSPs) and to provide internal quality consulting to Zoetis SCL and Commercial leaders in Argentina. This position reports to the SCL QO SoLA Leader.

The SCL QO colleague will oversee the risk-based approach to managing quality aspects of internal sites and external partners that include: logistic service provider, contractors and distributors. Assessment of contract partners will be perfomed using Key Performance Indicators.

The SCL QO colleague will work closely with ESQA, SCL and Affiliate QO organizations to coordinate business activities, communicate priorities, drive problem to resolution and proactively work to maintain product supply; and will develop plans to ensure that Quality Strategy objectives are met.

Organizational Quality Responsibilities

• Serving as a quality culture role model, and promoting a strong Quality & Compliance culture that translates into a Right- First-Time mindset and insures the effectiveness of the Quality Management System.
• Ensuring Quality System Standards and Processes are appropriate and up to date for the SCL Quality and aligned with Regional and Global Standards and Processes.

SCL Quality Functional and Process Responsibilities

• Development and Management of Quality Process Goals and Metrics.
• Ensure Quality Products are available to the marketplace by managing key processes that include: labeling; repackaging/relabeling; temperature monitoring/excursions; master data; licenses; product release in the SAP.
• Conduct quality visits at Argentina LSP to ensure Good Distribution Practices are followed
• Support on investigation of product quality complaints and deviations when related to Supply Chain and Logistics processes
• Ensure adequate Quality oversight is provided for LSP, Repackers, and Transporters in Argentina.
• Ensure that Quality Agreements are in-place, adequate, current, and in-use, when required.
• Assist Operations in Supply Flexibility and maintaining compliance / adherence to Zoetis Standards (especially for market launches; transfers; change control; and late labeling if applicable).
• Establish strong working relationships with regulatory and commercial personnel. Work as a Quality Partner with SCL, regulatory and commercial to advise / train on key Quality Standards and Processes.

Tactical deployment of problem solving and other methodologies leading to continuous improvements; develop CAPA and monitor CAPA effectiveness.

Organizational Relationships

• GQCA
• VMRA
• GMS Manufacturing Sites
• ESQA
• Commercial Operations
• ITS
• Global SCL

Education:

• Bachelor’s degree in a Life Science, Pharmaceutical Science, Veterinary, Chemistry, Biology or equivalent;

Experience:

• Significant Operations and/or Quality experience (5+ years) in Animal Health/Human Heath manufacturing/Distribution
• Ability to understand and communicate with a wide range of external business models/entities
• Problem solving in a volatile environment
• Working knowledge of pharmaceutical product transportation channels and LSP
• Demonstrated ability to operate successfully in a matrix organization
• Experience in working with SENASA.

Technical Skills Requirements

• Demonstrated success in a Quality Operations Role
• Firm understanding of Quality Management Systems
• Ability to communicate and influence broadly – especially with external entities
• Continuous Improvement and break-thru thinking

Travel: Estimated 5% travel

About Zoetis

At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues’ careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.

Notice: Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn, including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from @zoetis.com, please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications.

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