Description

Logistics Coordinator

VPG – Part of Zoetis | Home Based | 6-Month Contract Maternity Cover

Keep our diagnostics moving. Make a difference to animal health.

At VPG, part of Zoetis, we provide veterinary diagnostic services that help veterinary professionals make informed decisions and deliver the best possible care for animals.

We are looking for a Logistics Coordinator to join our team on a 6-month contract. This is a key coordination role, responsible for making sure pathology samples move safely, reliably and on time from customers to the right laboratory across the UK.

Behind every sample is a customer who needs a reliable service and, ultimately, an animal that needs the right care. Your role will be critical in making sure the logistics operation runs smoothly every day.

What you’ll be doing

Reporting to the Logistics Manager, you will coordinate the day-to-day logistics operation, working closely with drivers, subcontractors, customers and laboratory teams.

Your responsibilities will include:

• Managing driver rotas and ensuring appropriate daily operational coverage.

• Coordinating customer sample collections and deliveries to the relevant laboratory within agreed timeframes.

• Responding to collection queries and investigating service issues, ensuring customers, drivers and laboratories receive clear and timely updates.

• Coordinating subcontractor and courier coverage to maintain a reliable service.

• Arranging hire cars and supporting other operational requirements as needed.

• Maintaining accurate information in our CRM and People systems, including holiday and sickness records.

• Supporting driver licence checks and maintaining vehicle insurance and fuel records.

• Monitoring and maintaining accurate operational records to support safe and compliant logistics operations.

• Working closely with the Logistics Manager to identify opportunities to improve processes and the customer experience.

• Supporting other operational activities and duties as required.

What we’re looking for

We’re looking for an organised and proactive individual who enjoys coordinating multiple priorities and keeping things moving.

You will ideally have:

• Experience in logistics, transport, operations or administration.

• Experience coordinating drivers, couriers, subcontractors or time-sensitive collections.

• Strong organisational skills and the ability to manage competing priorities.

• A proactive approach to identifying and resolving issues.

• Excellent attention to detail, particularly when maintaining records and operational information.

• Confidence communicating with customers and colleagues by telephone and email.

• The ability to work independently while remaining a strong team player.

• An understanding of the importance of safe and legally compliant logistics operations.

• A practical, solutions-focused approach and the confidence to escalate issues when appropriate.

Equivalent practical experience will be considered, so if you have strong coordination and organisational skills but don't meet every requirement, we would still encourage you to apply.

Technical skills

You will need:

• Good working knowledge of Microsoft Word and Teams.

• Good Excel skills, including formulas, lookups and pivot tables.

• Confidence using CRM systems and maintaining accurate data.

• Strong written and verbal communication skills.

It would be beneficial if you also have:

• Experience using Workday or a similar people-management system.

• Experience maintaining vehicle, insurance, fuel or driver compliance records.

• Experience arranging hire cars or coordinating courier and subcontractor services.

Working pattern

This is a home-based role, working Monday to Friday, normally 9:00am–6:00pm

The role may involve occasional travel to a laboratory site.

Occasional out-of-hours cover may be required during the Logistics Manager's absence and will be paid at the applicable overtime rate.

Why VPG and Zoetis?

VPG is part of Zoetis, the world's leading animal health company.

At Zoetis, our purpose is to nurture our world and humankind by advancing care for animals. Every colleague plays a part in delivering that purpose — whether working directly with animals, customers, laboratories or behind the scenes keeping our operations running.

We believe in:

• Customer focus – putting our customers and the animals they care for at the centre of what we do.

• Integrity – doing the right thing and taking responsibility for our actions.

• Collaboration – working across teams and sharing information to achieve the best outcome.

• Innovation – looking for better, smarter ways to solve problems and improve our services.

• Accountability – taking ownership, following through and delivering on our commitments.

As Logistics Coordinator, you will be at the heart of a busy operation, connecting customers, drivers and laboratories and helping ensure that samples reach the right place at the right time.

If you are organised, calm under pressure and enjoy solving problems while making sure the detail is right, we'd love to hear from you.

Join VPG. Be part of Zoetis. Keep diagnostics moving. Make a difference to animal health.

About Zoetis

At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues’ careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.

Notice: Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn, including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from @zoetis.com, please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications.

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