CRM and Data Specialist CW

Description

Position Summary:

As a CRM and Data Specialist (Contingent Worker) for the Middle East region, you will play a key role in leveraging data to drive business decisions and optimize customer relationship management processes. Your responsibilities will include:

Primary Responsibilities:

1. Sales Data Analysis: Analyze sell-in and sell-out data to identify sales trends, opportunities, and areas for improvement.
2. Distributor Inventory Management: Assess distributor inventory levels, identify risks, and recommend optimization strategies.
3. Sales Territory Performance: Monitor and report on the performance of individual sales representatives and territories; provide actionable recommendations for improvement.
4. Business Opportunity Identification: Utilize internal sales data and market intelligence to identify new business opportunities and support strategic planning.
5. Stakeholder Collaboration: Work closely with Sales, Marketing, and Managers to propose commercial activities, optimize processes, and implement best practices.
6. CRM System Administration: Monitor and enhance CRM system usage, implement new functionalities, ensure data integrity, and provide user training and support.
7. KPI Monitoring & Reporting: Define, track, and analyze key performance indicators (KPIs); prepare regular reports and present insights to management.
8. Data Quality Assurance: Ensure the accuracy, completeness, and consistency of all sales and customer data within the CRM and related systems.
9. Customer Segmentation & Targeting: Develop and maintain customer segmentation models to support targeted marketing and sales campaigns.
10. Process Documentation: Document data management and CRM processes, ensuring compliance with company policies and data protection regulations (GDPR, etc.).
11. Continuous Improvement: Stay updated with industry’s best practices and emerging technologies; recommend and implement improvements to data and CRM processes.

About Zoetis

At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues’ careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.

Notice: Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn, including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from @zoetis.com, please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications.

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